Facilities Maintenance Supervisor

About Us

VicTrack is the custodial owner of Victoria’s rail transport land, assets and infrastructure. We work to protect and grow the value of the portfolio, to support a thriving transport system and make travel and living better for all Victorians. With much of our asset portfolio dedicated to rail transport – our land, infrastructure, trams, trains and telecommunication networks – our focus is on strategic asset management and supporting the delivery of better transport solutions.

When you join VicTrack, you'll become part of an organisation that celebrates the diverse backgrounds, perspectives, and life experiences of our people. We are committed to fostering a workplace that mirrors the diverse communities we serve. Everyone is welcome to apply for a role at VicTrack and we encourage open discussions about any adjustments you might need during the recruitment process or within the role. If you have a disability or specific access requirements, please let us know how we can offer you additional support.

Benefits

• Free travel on all public transport – Trains | Trams | V/Line
• 17.5% leave loading
• 1 x Extra day off (EDO) per month
• Flexible work environment | hybrid work
• Stable work environment - Victorian Government state-owned enterprise
• 16 weeks paid parental leave (36 unpaid)
• Comprehensive health & wellness programs
• Free access to on-site gym and end of trip facilities
• Training and development opportunities to help you grow and develop your career

The challenges of our fast-growing sector put our people at the front of some of Victoria’s most exciting projects in telecommunications, property development and project delivery – with job opportunities as diverse as our organisation.

The Role

The Facilities Maintenance Supervisor is responsible for ensuring all Telecommunication and Network facilities including data centres, communication equipment rooms/huts, communication sites are appropriately maintained to support safe, reliable, and continuous operation.

This position provides leadership and coordination of technicians and field staff, ensuring maintenance activities, site inspections, and upgrade works are planned, prioritised, and delivered efficiently. The Supervisor is accountable for the organisation and upkeep of data centres, the management of preventative maintenance programs, and the timely resolution of faults to maintain high levels of service availability.

Please note, this position may be required to provide on-call support in case of emergencies or other afterhours site issues. This role will also require frequent travel within metropolitan Melbourne. VicTrack will provide the successful candidate with a company vehicle.

Key Responsibilities:

• Manage, coach and develop staff in accordance with VicTrack processes and procedures
• Manage the ongoing operation of VicTrack’s Telco facilities and network infrastructure:
  • Provide advice, consultation and review of all aspects of Telco facilities and infrastructure
  • Manage all aspects of upgrades, maintenance and other activities as directed to Telco facilities and infrastructure
  • Manage access and inductions for staff, customers and contractors for Telco facilities and infrastructure
  • Provide input for development and implement physical site best practice standards, policies and procedures
  • Coordinate all aspects of the site maintenance, including but not limited to, cleaning services, building services and maintenance
• Support operational continuity by effectively allocating resources, ensuring strict adherence to safety protocols, and driving consistent, high-quality outcomes across all field and technical maintenance operations
• Manage and report on risks associated with facilities and infrastructure management
• Manage contract administration of vendor support and maintenance contracts ensuring budget and delivery is on time and meets VicTrack quality standards
• Manage requests for tender and quotes, including associated payments
• Manage and report on maintenance and supplier contracts
• Ensure that incidents are identified and repaired/restored promptly
• Manage health, safety, environment and risk in accordance with VicTrack policies and procedures
• Implement, monitor and respond to environmental and logical monitoring system alerts making recommendations for improvements where necessary

Qualifications:

• A relevant tertiary qualification or appropriate technical qualification (highly desirable)
• Current Victorian Driver’s Licence (essential)

Knowledge & Experience:

• Experience in facilities management within a telecommunication environment
• A demonstrated understanding of telecommunication environments such as data centre facilities, telecommunication infrastructure and equipment rooms, including but not limited to power supplies, power distribution boards, generators, switchgear, UPS systems, chillers, air handling units, fire protection and environmental management systems and also tower and tower infrastructure
• Experience with incident, problem and change management practices
• Demonstrated experience in developing policies, standards and procedures

To Apply

***PLEASE ONLY SUBMIT YOUR RESUME AND/OR COVER LETTER IN PDF FORMAT

If you are interested in this exciting opportunity with us, please click apply and submit your resume in PDF format only. All applications are strictly confidential.

We are proud to be recognized by WORK180 as an employer of choice for women. Explore the WORK180 website to learn about our benefits and policies. Research shows that 60% of women and underrepresented groups may decide not to proceed, even after drafting an application. We believe diversity strengthens every team, so even if you don't meet every qualification, we still encourage you to apply!

Offer of employment is strictly subject to successful background (pre-employment screening) and criminal history check. VicTrack is an equal opportunity and human rights employer.

Closing Date: 13/04/2026

***PLEASE ONLY SUBMIT YOUR RESUME AND/OR COVER LETTER IN PDF FORMAT